Welcome to Pitch Perfect! I look forward to working with you and would ask that you take a moment to review these terms and conditions. If you have any questions at all, please do not hesitate to contact me at kate@katehumpherys.com

By agreeing to these terms and conditions you ("Client") agree to retain Kate Humpherys Consulting ("Service Provider") to proceed with Podcast Pitching Preparation services for a VIP Day, packaged under PITCH PERFECT VIP DAY and agree to the terms and conditions as set forth in this Agreement.

During this intensive, Service Provider agrees to devote up to 6 hours on assignments to create the podcast pitching strategy and assets, as well as 1 hour for a strategy call and 30 days of post-intensive email and messaging support. Work will be performed at the offices of Service Provider, but occasionally may take place at other locations, as required. Work priority and scheduling will be at the discretion of Client. Work will normally occur between the hours of 9am - 6pm GMT on weekdays.

You shall be responsible for providing us with all necessary and relevant information, data, content and documentation, (“Materials”) that we require to enable us to properly and effectively deliver the Services. We will require all materials at least 48 hours before our VIP day.

We shall not be liable for any delay in the delivery of the Services which is caused by your failure to provide, or delay in providing, any Materials that we request to enable us to effectively deliver the Services.

During the 30 days of post-intensive support, the Client will be able to email or message Service Provider with any questions or concerns about the work that was performed during the intensive, and will receive a reply via email, message or video tutorials. This support does not cover additional strategy, edits or work that exceeds what was done during the intensive. If the Client has additional work that needs to be performed, Client will have the option to book another day or a half-day intensive.

Payment for these services will be to Service Provider at the rate of £797. This can be split into two payments but must be paid in full at least 48 hours before the intensive.

Services in addition to the intensive will be made available by Service Provider at the current daily or half-date rate, and will be billed separately. Any expenses exclusive of normal overhead are not included in this agreement and will be billed separately. Examples of such expenses are: licenses, subscription fees and 3rd party application services, such as a ClickUp paid subscription.

The results of any and all work performed by Service Provider for Client, including original creative work, will remain the property of the Client. The Client may use this material in any way deemed appropriate. However the SOPs and ClickUp templates provided can not be sold by the client or shared with others. They are purely for the Clients use in their business.

Client understands that any written statements, images, audio recordings or video recordings of Client while participating in the intensive and made on behalf of the Service Provider may be used in connection with publicizing and promoting the Service Provider. Client authorizes the Service Provider to use their name, brief biographical information, and the written or recorded statements. Please also note that by agreeing to the terms and conditions, I will add you to my email list to keep you informed of any new services. You may unsubscribe at any time.

This purchase is non-refundable, but may be transferred to another date or service with 7-days prior written notice. The Client's deposit is valid for 90 days, and must be used within that time frame. In the event the intensive fails to occur within 90 days, or the Client fails to request a new date at least 7 days prior to their booked appointment, the deposit will be forfeited, and the intensive will be terminated. If the Client wishes to reschedule beyond 90 days, the original deposit may, at the Service Providers discretion, be applied to a new booking at the current intensive rate, which may or may not be higher than the original booking rate.

Refund Policy

No refund policy shall apply to your purchase of the Services.

You accept and understand that in light of the no refund policy, no chargeback or threatened chargeback claims from your debit or credit card provider will be accepted by us. Should you have any concerns about the service provided then you agree to raise your concerns with us in accordance with the terms of this Agreement. In the event you choose to pursue a chargeback claim without first contacting us, then you accept that such action shall constitute a breach of this Agreement and you shall indemnify us for the repayment of any charges, costs or fees imposed on us by your debit or credit provider or our merchant service provider as a result of your actions, along with the our reasonable costs for dealing with the matter calculated at a rate of £50 per hour.